Caller ID for E911 Questions

[shoffm]

We are no longer using CAMA trunks apparently. Our E911 no longer works. I am not sure how this happened but the resort I work at switched carriers about two and a half years ago. Long story short is we are trying to get the E911 working. All outgoing calls are masked with the main number. When someone makes a 911 call it shows at the PSAP as the main number. Is there any way to program the switch to send the real DID only when it's a 911 call? This place has an NEC IPX 2400 PBX. Can anyone turn me onto some documentation on how to accomplish this? Thanks

 

[belevedere]

You may need to look into getting a E911 server. NEC has it available for just this kind of situation. I suggest you contact your vender for details. Be ready for your vender to push an upgrade since the IPX is no longer supported.

 

[PFD45]

We use "Route Based Caller ID" to accomplish this.

We set program 2 PRI channels as a separate route and point 9,911 and 911 calls to this route.

If you use the attached cheat sheet you should be able to see how to accomplish this with ACPNCL.

 

[PFD45]

My mistake, take a look at "Outgoing Caller ID - Extension Based.
When non-911 calls go out the main route, LDN is passed. When 911 calls go out, extension based caller ID is passed.
These ARE DID's right?

 

[PFD45]

Looks like the doc didn't upload correctly the first time.