customer has 8 line's that appear on his phone. Only two lines ring. customer say's that the caller ID log would show just his two line's(that ring) Now all the call's show in his log. If a line appear's and does not ring (on his phone)it show's in his log. Feature *84 is set to unanswerd by me. customer said it use to work.
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Caller ID CICS with 6.1 software Caller ID log
- Thread starter kmk1492
- Start date
Actually the lines only have to appear on the set (depending on your software) to make the calls show up in the log. Ringing was not required when I tested it just now on my MICS 5.0.
Of course, it also has to be properly programmed as a caller id set with some log space but each line can be individually designated as a call log line for any set under telco features.
If the user only wants to log all calls that come in on 2 of their 8 lines, just deny call logging (on that set under telco features) on the other 6 lines. Then dial Feature *84 and set it to log all calls.
Phonehed in Dallas
Of course, it also has to be properly programmed as a caller id set with some log space but each line can be individually designated as a call log line for any set under telco features.
If the user only wants to log all calls that come in on 2 of their 8 lines, just deny call logging (on that set under telco features) on the other 6 lines. Then dial Feature *84 and set it to log all calls.
Phonehed in Dallas
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