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Caller Display

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fortage

MIS
Jun 15, 2000
329
US
I would like phones to display a specific name depending on the phone number a customer calls us on. So if we have phone numbers 111-1111, 222-2222, 333-3333 I would like all calls received on 111-1111 to display "Company 1" on users phones, all calls received on 222-2222 to display "Company 2", etc.

How can I do this.
Thanks
 
add the names & numbers into the directory section of the cfg
 
That didn't work. Maybe my question wan't clear. 111-1111, 222-2222, and 333-3333 are our numbers. When customers call us on those numbers I would like our phones to display some text.
I was able to create a hunt group(linear with 3 members) called "Company1" and an incomming call route forwarding to that group. "Company1" will display every phone in the group EXCEPT the first one it rings on. This is a problem. Does anyone know of a better way to accomplish this task?

 
It should be dispalying on all phones.
what is the model of phone that is causing the problem
 
4412d+
It doesn't display on the first phone in the hunt group, regardless of the extension first in the list. However it does display on the first phone in the extension list the second time around.

 
Strange. I've done this before with no problems. Did you reboot your IPO?

Something about the wording in your last post seem strange to me... how are you defining "the first phone in the hunt group" if not by the order of extensions in the list?

Peter
 
The "First phone in the hunt group" is the first ext in the extension list. Sorry.

I can try rebooting tonight, but I think I have since that change.
 
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