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Callee's unable to hear caller with IP710 Phone

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Apiler1997

Apiler1997

Technical User
Apr 2, 2008
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Randomly it appears that during a conference call initiated by a caller on the AltiGen system that the callee's can't hear the caller. I have upgraded to phone firmware 2135 and my AltiServer is at 1473 version. Does anyone have any idea's why this might be happening?

We reboot the phones and it seems to work for a while again, but then the issue comes back. We just noticed this problem after the 1473 upgrade.
 
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