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call_rec

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Mklopp

Mklopp

Technical User
Mar 31, 2021
1
CA
hi all,
this might be an easy one. Using the internal Call table for Call records. Showing that the disposition code is a 3 but also showing an agent answered. Is this possible? is it that the call RONA'd/
I am not accustomed to call_rec tables, in my past life we used the ECHI...so there are some things I am seeing that are a little different. Any help very much appreciated!
 
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