Nov 15, 2009 #1 utwo Technical User Sep 14, 2005 72 KZ Hi All, Is it possible to use Call Work Code (CWC) for Outbound calls? Is there any way to get information about amount of different types of outbound calls? CM5.2, AES4, CCE3.0.2, CMS14, Thanks for any replies.
Hi All, Is it possible to use Call Work Code (CWC) for Outbound calls? Is there any way to get information about amount of different types of outbound calls? CM5.2, AES4, CCE3.0.2, CMS14, Thanks for any replies.
Nov 16, 2009 #2 inerguard IS-IT--Management Nov 8, 2003 487 US Sorry, Workcodes are for incoming ACD Calls only. [Started on Version 3 software 15 years a go] Upvote 0 Downvote
Nov 16, 2009 #3 europe Technical User Sep 18, 2001 513 NL cdr & accountcode dailing ? Please let me know if the information that was provided is helpfull. Edwin Plat A.K.A. Europe Upvote 0 Downvote
cdr & accountcode dailing ? Please let me know if the information that was provided is helpfull. Edwin Plat A.K.A. Europe