I have a customer that currently has ~14 lines into their office, all with call waiting and voicemail on the line. this is a foreign install, where the country has just allowed the use of company owned pbx's SO getting line provisioning has been an issue.
They are installing a 403 with 6408's, the reason for this install is for IP Trunking back to the States, which are fine, but the local lines are killing me.
Through testing, I can hear the call waiting tone, but I am unable to switch hook flash, hold, or anything to pick up the call waiting on the line into the system, and since my IP office never has control of the call, I am unable to get it into my voicemail.
ANY IDEAS OR WORKAROUNDS? I can do without the voicemail getting it, but they want the oppotunity to answer.
They are installing a 403 with 6408's, the reason for this install is for IP Trunking back to the States, which are fine, but the local lines are killing me.
Through testing, I can hear the call waiting tone, but I am unable to switch hook flash, hold, or anything to pick up the call waiting on the line into the system, and since my IP office never has control of the call, I am unable to get it into my voicemail.
ANY IDEAS OR WORKAROUNDS? I can do without the voicemail getting it, but they want the oppotunity to answer.