Call Waiting not going to voicemail

[celledge]

I am trying to turn on call waiting for an IP set instead of having 2 lines. The reason is because with 2 lines the call hunts and then rolls to voicemail, therefore we loose the busy greeting in Callpilot.

I have turned everything on my set to allow call waiting and it works. But, calls are no longer going to voicemail on no answer. Any ideas? Here is my config:

TYPE: tnb
TN 61 2
DATE
PAGE
DES

DES CHRIS
TN 061 0 00 02 VIRTUAL
TYPE I2004
CDEN 8D
CUST 0
ZONE 001
FDN
TGAR 1
LDN NO
NCOS 4
SGRP 0
RNPG 2
SCI 0
SSU 0000
LNRS 16
XLST
CLS CTD FBD WTA LPR PUA MTA FNA HTD TDD HFA CRPA
MWA LMPN RMMD SMWD AAD IMD XHD IRA NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSA-CSI SWA LNA CNDA
CFTD SFD MRD DDV CNIA CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTA CLBD AUTU
GPUD DPUD DNDA CFXA ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDA
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
VOLA VOUA CDMR ICRD KEM2
CPND_LANG ENG
RCO 0
HUNT
LPK 0
PLEV 02
CSDN
FCAR NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 6431 0 MARP
DNRO 0
DNRI 0
CPND
NAME
XPLN 27
DISPLAY_FMT FIRST,LAST
01 CWT
02 SCR 6500 D
DNRO 0
DNRI 2
03 DSP
04 SSU 0001
05 SSU 0006
06 VCC 5265
07
08 SCN 6194 0
DNRO 0
DNRI 0
CPND
NAME
XPLN 13
DISPLAY_FMT FIRST,LAST
09 SCC 0007
10 SCU 0007
11 WUK
12
13
14
15
16 MWK 6789
17 TRN
18 AO6
19 CFW 16 6588
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27
28
29
30
31

 

[celledge]

I noticed after I posted this that I had removed the CFNA number. I have corrected that and voicemail works for the first caller, but not the waiting caller..

 

[lretrievers]

Change CLS HTD to HTA.

 

[celledge]

I tried that, didn't help.

 

[lretrievers]

Did you put the DN of VM in in the HUNT prompt when you added HTA to the CLS?

 

[acewarlock]

HUNT FDN to VMAIL Ext

LHK 1

 

[celledge]

I have tried all of your suggestions and have had no luck. No matter what I try, the second call never gets voicemail. This is very simple if you are using 2 lines and not Call Wait. I just need it to forward to voicemail from my first line no matter what so busy greeting will work.

Chris

 

[ptsul]

HUNT -> voice mail

CLS FBA HTA

try that!

 

[celledge]

When you enable HTA, Call Wait no longer works. Here is my config now. Call Wait isn't working, 2nd calls go straight to voicemail.

TN 61 2
DATE
PAGE
DES

DES CHRIS
TN 061 0 00 02 VIRTUAL
TYPE I2004
CDEN 8D
CUST 0
ZONE 001
FDN 6789
TGAR 1
LDN NO
NCOS 4
SGRP 0
RNPG 2
SCI 0
SSU 0000
LNRS 16
XLST
CLS CTD FBA WTA LPR PUA MTA FNA HTA TDD HFA CRPA
MWA LMPN RMMD SMWD AAD IMD XHD IRA NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSA-CSI SWA LNA CNDA
CFTD SFD MRD DDV CNIA CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTA CLBD AUTU
GPUD DPUD DNDA CFXA ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDA
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
VOLA VOUA CDMR ICRD KEM2
CPND_LANG ENG
RCO 0
HUNT 6789
LHK 1
LPK 0
PLEV 02
CSDN
FCAR NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 6431 0 MARP
DNRO 0
DNRI 0
CPND
NAME
XPLN 27
DISPLAY_FMT FIRST,LAST
01 CWT
02 SCR 6500 D
DNRO 0
DNRI 2
03 DSP
04 SSU 0001
05 SSU 0006
06 VCC 5265
07
08 SCN 6194 0
DNRO 0
DNRI 0
CPND
NAME
XPLN 13
DISPLAY_FMT FIRST,LAST
09 SCC 0007
10 SCU 0007
11 WUK
12
13
14
15
16 MWK 6789
17 TRN
18 AO6
19 CFW 16 6588
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27
28
29
30
31