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Call waiting beeps on reception headset

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ICTtestlab

ICTtestlab

Technical User
Jul 22, 2015
6
AU

Hi,

I am hoping this is simple...

LDK-100/Aria 130 - Only PRISDN CO incoming lines and mix of digital and analog handsets

Our receptionist uses a headset on a 7024 reception phone and we've added a 48 button DSS console. Before the DSS console was added the reception headset would beep with incoming calls, so if the receptionist was on a call, or away from the desk, the headset beeped to say a call was there (like call waiting tone).

It seems after adding the DSS console this has stopped and there is no audible indication another call is inbound.

Is there a setting in the system programming or the handset programming that sets this feature on/off?

Thanks in advance
 
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