Call Volume Reporting

[HmmG3]

My manager wants call volume reports from the Cisco CallManager 4.1(2). Cisco already provides this information in a daily report under the "Serviceability Reports Archive". However, it's in PDF format. Is there a way to extract the call volume information in raw number form so it can be placed in an Excel spreadsheet?

Thanks.

 

[anjuhere]

Hi,
I am not actually answering your query but I was wondering if you would be interested in a permanent job opening in GA.

If you are interested, send me an email at apandey@resourcemine.com

Thanks!!

 

[anjuhere]

Hey I am sorry...new user din't know that my earlier reply was inappropriate and not in sync with the forum values. I aplogies...kindly ignore.

 

[cdiross]

Use query analyzer to produce adhoc reports.

 

[bwell3]

Try a low cost subscription call accounting service such as CommVIew Web from AtComm.

http://www.atcomm.com