Call Vector

[inCallEnergy]

Anyone can explain how the call vector are route, in sequence, random, least call, least duration?

Number: 5 Name: New
Multimedia? n Attendant Vectoring? n Meet-me Conf? n Lock? n
Basic? y EAS? y G3V4 Enhanced? y ANI/II-Digits? y ASAI Routing? n
Prompting? y LAI? y G3V4 Adv Route? y CINFO? y BSR? y Holidays? y
Variables? y 3.0 Enhanced? y
01 goto step 20 if time-of-day is all 18:00 to all 09:00
02 goto step 4 if time-of-day is mon 09:00 to fri 18:00
03 goto step 20 if unconditionally
04 announcement 564
05 goto step 7 if available-agents in skill 3 >= 1
06 goto step 8 if available-agents in skill 3 = 0
07 queue-to skill 3 pri m
08 wait-time 10 secs hearing music
09 goto step 11 if available-agents in skill 3 >= 1
10 goto step 12 if available-agents in skill 3 = 0
11 queue-to skill 3 pri m
12 collect 1 digits after announcement 553 for none
13 goto step 18 if digits = 1
14 goto step 16 if digits in table 1
15 goto step 8 if unconditionally
16 announcement 554
17 goto step 8 if unconditionally
18 route-to number 453 with cov y if unconditionally
19 stop
20 route-to number 435 with cov y if unconditionally
21 stop

 

[intrigrant]

Sure but in another forum :

http://www.tek-tips.com/threadminder.cfm?pid=690

Good luck

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