Hey guys,
I don't often post here but thought maybe you all would be able to help with this issue.
I work at a school and we use dial paging to the hunt groups for announcements. Since the Avaya IP Office limits our groups to 64 users before we start getting reports of users not receiving the page I made two groups. One for Middle School and one for Elementary School. I'm trying to figure out a way to dial page on both groups at the same time from the same line. We use some old phones so we are not on the absolute newest version of manager. We also have some 3rd party SIP Endpoints for hallway speakers in these groups. The current main reason for this request is so that we can get information to both sides of the school at one time when we have things like carpool going on in two different parts of the building, being able to call a student name across the whole campus.
Avaya IP Office Manager [11.0.4.3.0 Build 3]
Voicemail Pro Client [11.0.4.3.0 Build 1]
We have a couple of workaround ideas in mind.
1) Setup a node an vmail pro to accept incoming call and then connect to the page based on the menu option selected.
With this any named called on the conferenced call hopefully would go over both page groups simultaneously and get around the 64 user limit.
2) If there is any other option for calling two page groups simultaneously from a single line (internal or external) that would be great but I'm not sure how to set this up.
I know enough about the system to follow along if I have an explanation, like I know how to setup dial paging short codes in manager, I know how to create node in vmail pro and set the incoming call route to hit that node, I just don't know how to connect these two page groups to a single call.
Any advice would be excellent.
I don't often post here but thought maybe you all would be able to help with this issue.
I work at a school and we use dial paging to the hunt groups for announcements. Since the Avaya IP Office limits our groups to 64 users before we start getting reports of users not receiving the page I made two groups. One for Middle School and one for Elementary School. I'm trying to figure out a way to dial page on both groups at the same time from the same line. We use some old phones so we are not on the absolute newest version of manager. We also have some 3rd party SIP Endpoints for hallway speakers in these groups. The current main reason for this request is so that we can get information to both sides of the school at one time when we have things like carpool going on in two different parts of the building, being able to call a student name across the whole campus.
Avaya IP Office Manager [11.0.4.3.0 Build 3]
Voicemail Pro Client [11.0.4.3.0 Build 1]
We have a couple of workaround ideas in mind.
1) Setup a node an vmail pro to accept incoming call and then connect to the page based on the menu option selected.
a)From a cell phone, call page group Middle School, and connect, place call on hold
b)From the same cell phone, call page group Elementary School, and connect, place on hold
c)Call the other person on the opposite side of the building and merge the calls via the cell phone
With this any named called on the conferenced call hopefully would go over both page groups simultaneously and get around the 64 user limit.
2) If there is any other option for calling two page groups simultaneously from a single line (internal or external) that would be great but I'm not sure how to set this up.
I know enough about the system to follow along if I have an explanation, like I know how to setup dial paging short codes in manager, I know how to create node in vmail pro and set the incoming call route to hit that node, I just don't know how to connect these two page groups to a single call.
Any advice would be excellent.
