Hi all,
I have connected and IVR(Envox) and a Definity (R11).
This IVR and our siwtch was connected by ISDN link.
The Pb is the call tranfert:
Pbx receivec call transfert to IVR IVR works and re-route call to PBX.
In our case two channels are used for make this!
because Tromboning can be performed regardless of protocol used but I know we can also used On ISDN, QSIG and DPNSS there is a function called ECT (Explicit Call transfer).
I research info that i need to provide to my Switch for make it.
Regards
I have connected and IVR(Envox) and a Definity (R11).
This IVR and our siwtch was connected by ISDN link.
The Pb is the call tranfert:
Pbx receivec call transfert to IVR IVR works and re-route call to PBX.
In our case two channels are used for make this!
because Tromboning can be performed regardless of protocol used but I know we can also used On ISDN, QSIG and DPNSS there is a function called ECT (Explicit Call transfer).
I research info that i need to provide to my Switch for make it.
Regards