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call transfer

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madasahat

Technical User
Mar 14, 2007
37
GB
we have a bcm400 3.6 we have a problem when a call is transferd from reception to anuther phone and is not answerd when it recalls back to reception phone if that phone is then busy it just flashes on a key even when reception hang up is there a way to make it start ringing on the reception phone??
 
Make sure transfer callback is enabled on all sets and the receptionist has at least 2 Intercom keys. You even can go so far as to set the prime set for each line to be the receptionist.
 
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