Call Transfer to VM

[ogiebendogie]

Is it posible to transfer a call strait to voicemail? If a supervisor is on the phone and the receptionist wants to transfer the call into voicemail without the phone ringing. We have BC8 and Repartee VM. Is it posible?

 

[patcher]

You said the supervisor is on the phone, whats wrong transferring call? The call will go to voicemail anyway. But there is no way to send the id to the voicemail without ringing the extension.

 

[parnum]

in onebox for example this is done by dialling the voicemail-8-then ext then transfer, is there anything like this in repartee? if they are on the phone anyway they will go to the correct mailbox, but if you always want to deliver the caller to the mailbox, this is a voicemail functionality.

regards