Call transfer to cell phone

[ITbrian226]

We have a few people trying to transfer to a off-pbx number but they are getting a denial event.
09:57:39 denial event 1807: Outward restrict D1=0x8c0016 D2=0x830001
09:57:39 denial event 1761: Transfer COR restrict D1=0x8bf6 D2=0x12

I'm not sure why it doesn't work since they are able to forward calls to an off-pbx number. Any ideas?

 

[mojoputter]

It has to be something in your COR's, make sure the COR your calling from can be transferred to the COR of your trunks. Look at the 3rd or 4th page of your COR to see if there are any COR's that are restricted from calling any other COR.

Also, look on the 1st page of the COR and see how the Calling or Called party restriction is setup.

 

[ITbrian226]

I have yes turned on for every COR and that is both set to none. I can transfer a cell phone call if someone calls me externally. I can not transfer an internal number to an external number. Very weird.