Call Transfer out of VM AA to a external # ?

[RayBob]

I have a ACS 5.0v. Customer wants to have calls to go into AA and be able to have the caller to transfer back out to another office. What do ya think?

 

[Westi]

depends on the voicemail and the release except if you want to use a dummie extension that is externally forwarded to the outside number but then you have low volume issues.
Partner Messaging can do a centrex transfer directly from the Auto Attendant.

Joe W.

FHandw., ACSS

Geld alleine macht nicht glücklich, aber es beruhigt ungemein

 

[TouchToneTommy]

Need ACS R6 or higher for RCF. Centrex transfer available on Partner Mail VS R5, and Partner Messaging.

 

[Westi]

TTT is right R6 is needed for RCF so the question is what voicemail do you have?

Joe W.

FHandw., ACSS

Geld alleine macht nicht glücklich, aber es beruhigt ungemein