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Call to Unassigned DID go to Attendance

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sienz

Programmer
Jul 23, 2002
587
US
Right now when someone call to our unassigned DID numbers from outside, the call will go to attendance. Is anyone know how to set it up so it will be busy signal? or how can i set it up a RAN so it will have announcement that the number that they call are not a working number.
Is the problem in the Intercept Treatment ?
These are my intercept treatment:
ACCD OVF OVF OVF ATN
CTVN OVF OVF OVF ATN
MBNR OVF OVF OVF ATN
CTRC OVF NAP OVF NAP
CLDN NAP OVF NAP NAP
NINV OVF OVF OVF ATN
NITR OVF OVF OVF ATN
NRES OVF OVF OVF ATN
NBLK OVF OVF OVF ATN
RCLE ATN OVF ATN ATN

I did change it to:
ACCD OVF OVF OVF OVF
CTVN OVF OVF OVF OVF
MBNR OVF OVF OVF OVF
CTRC OVF NAP OVF NAP
CLDN NAP OVF NAP NAP
NINV OVF OVF OVF OVF
NITR OVF OVF OVF OVF
NRES OVF OVF OVF ATN
NBLK OVF OVF OVF ATN
RCLE ATN OVF ATN ATN

But it is stil going to attendance ?

Please someone help me

Thank you very much


 
sienz
check the IDC table
ld49
req=prt
typw=idc
cust=0
dcno=<cr>
this will print all the DID #'s that have treatment
look in the left column for your number to see if it is pointed to the ATTENDANT, if it is not there then add it
so that it points to an extn,,,eg DDI xxxxxx1234 needs to go to xxxxx5678
ld 49
req=chg
type=idc
cust=0
dcno x ( this you can get from the print)
idgt 1234 <cr>
1234 5678

req=end
Colin
 
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