Call Time Limit 1

[Danny28]

We have an extension used as a patient courtesy phone in our reception area at a Community Health Center. Despite the signs on the phone asking for calls to be limited to 2 mins, people come in and use the phone to call their friends and chit chat for sometimes 45 mins.

Is there a way to automatically make the call become disconnected for this particular extension only after a certain period of time?

Merlin Magix Messaging 4.0, fractional T1 with DID for service.

This phone is set up in an analog port where the patients don't have to dial a 9 to get an outside line.

 

[merlinman]

The only way I niknow it could be done is with some type of "Custom Engineered Device".

 

[TouchToneTommy]

Since it's on an analog port, take a look at:

http://www.vikingelectronics.com/products/view_product.php?pid=238

which states that you can limit calls from 30 seconds to 49 1/2 minutes.

Personally, I wouldn't just let them have dial tone by going off hook, but make them dial 9, use ARS, and toll restrict them, but that's just me.

 

[merlinman]

Yeah! - Me too!

 

[Danny28]

Thanks