call starts with double connection, one never terminates

[psmit]

Telecom provider called with a warning that a call was up for weeks. Accoording to their log the call started with a double connection to the same number. When the call was finished, one channel on the PRI was never released for over two months. In the customer callcenter application log the call was made from an extension which was in normal operation af that incident.
IPO 500 version 5.0.26 PRI. Does anybody have seen this before?

 

[mattKnight]

Was the destination number in the Carribbean?

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[amriddle01]

If this was a one off event you will find it almost impossible to find out what it was

http://www.ipoffice.tel