Call Routing

[chimnysweep]

This is driving me nuts.

Have a system located in downtown Houston (713) area code which requires mandatory 10 digit dialing. Have local loop lines and a T1 for long-distance.

Toll-free calls need to go out on the loop lines.

How can I set up the routing service so that only the toll-free codes (800, 866, 877, 888, 855, 844, 833, and 822) go out on the loop lines and all other 8XX area codes go out on the T1.

Getting tired of manually entering individual area codes every other day, not to mention the staff getting aggravated with it also.

Thanks,
Westley

 

[bkrike]

Put the loop lines in a pool, the T-1 in another. Set up your routing (or have your vendor set it up) so that the described numbers use the correct pool for outbound.

 

[chimnysweep]

bkrike,

We already have two pools set up as suggested. The problem is building the most efficient set of rules to help the system decide which pool to dial from.

I think it's just a matter of fine-tuning the wild cards in the dialing plan and I'm just trying to get some advice from others.

Westley

 

[jerryreeve]

it may not be as bad as it starts looking. you will need a slew of destination codes for the 918XX range with 91800* going to copper pool, 91801* thru 91809* going T1 then 9181* thru 9185* going T1 then 91860* going copper again. I think you are going to need about 70 destination codes for the two routes.

Best suggestion is lay out all the numbers you will be needing to dial on paper first before you start the programming or you will miss one eventually.

If voting could really change things, it would be illegal.

JerryReeve
Communications Systems Int'l
com-sys.com

 

[hawks]

Try this
Desti code for copper:
X1888*
X1877*
X1866*
X1855*
X1844*
X1833*
X1822*
X1800*

Desti code for LD:
X188*
X187*
X186*
X185*
x184*
X183*
X182*
X180*
X18*

 

[jerryreeve]

Looks better. Second set shouldn't have a 1 in it though. don't forget to include the X17* X16* X7* X6* etc.

If voting could really change things, it would be illegal.

JerryReeve
Communications Systems Int'l
com-sys.com

 

[hawks]

The 1 is for LD on the 2nd set then the rest could be
X1* for LD
X* for Local

 

[jerryreeve]

OK I cannot read today it appears. ill quit now.

If voting could really change things, it would be illegal.

JerryReeve
Communications Systems Int'l
com-sys.com

 

[luv2ski]

remember 855 is going to be next the toll free

ONLY 7 WEEKS TILL SKI SEASON STARTS

 

[chimnysweep]

Just out of curiosity, anyone have a quick low-down on the order of precedence for dialing routes? Does it go from most specific to general?

In other words, if I have an 8* and an 888 dialing route, will it match the 888 before it matches the 8*?

Thanks,
Westley

 

[hawks]

If it see's 88 it will wait on the third digit to rout with. If it see's 8X (x= any digit but 8) it will rout with the 2nd digit.

 

[chimnysweep]

Hawks,

Your mapping worked great for my system in Mississippi.

Thanks!

Westley