Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations IamaSherpa on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

call routing in huntgroups and VM

Status
Not open for further replies.

telepaul

Technical User
Oct 9, 2003
63
BE
Hi,
Can anyone tell me of there is a bug in V2.0 (16-18) concerning the routing of a huntgroup.
If I have a huntgroup with one user in it, a queue active, and VM set to ON (VM is working fine) and noting in the overflow than it is not possible to reach the mailbox of the huntgroup.
You will stay in the queue for ever. In 1.4 this was working.
When putting a group in the overflow, it’s working.

What must happen if the user in the huntgroup is in DND?
In 1.4 all of this was working properly but in 2.0 I have my doubts

Any feet back is welcome.



Thanks


 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top