Greetings. We are in the process of evaluating how many lines we need in our building. Considering dropping 1 of our three PRI's. I'm looking for a software that I can monitor call usage for a few weeks. Any suggestions would be much helpful. Thanks in advance.
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Call Reporting Software for CS1000 system
- Thread starter JEFBEL
- Start date
Not sure of your provider, but AT&T will let you pull those stats on your trunk groups in Business Direct. It will tell you the "busy hour" and how many channels they recommend you go up or down.
LoPath
Maintain HiPath 4000 V5 & V6, OpenScape Xpert V4, Xpressions, Contact Center
LoPath
Maintain HiPath 4000 V5 & V6, OpenScape Xpert V4, Xpressions, Contact Center
- Status
Similar threads
- Locked
- Question