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Call reporting help for calls offered, answered, etc

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newbie1010

Technical User
Jan 19, 2012
5
US
Hi,
i have a few CDN's and want to report on calls offered, abandoned, answered and terminated.

i see 350 calls offered and 0 answered and 345 terminated and 5 abandoned.

why dont i see the calls as answered?

could it be that the CDN is routing to another CDN and it shows it as terminated since it was answered by another CDN?



 
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