Call rejected by IPOCC

[davea2]

Hi

We have moved an IPOCC server from an IP500 to a Server Edition.
The SIP and TAPI are connected but IPOCC is rejecrting calls and the below is in th TTrace CHAP:=

Y1257a 16:23:39.953 CHAP_SIP_FrameworkError [0x00003700] SIGADAP: EndSession() failed. LMERROR_INVALIDLINENUMBER User=sip:6000@10.185.44.30 sessionId=1022 Error Line Manager Error: Invalid line number..


Can anyone help please??

Thanks!

 

[janni78]

Call going to IVR?

In that case try killing the IVR.exe process and wait for it to start.

"Trying is the first step to failure..." - Homer

 

[davea2]

Thanks for the reply

It seems during the upgrade from 9.1 to 10.1.2.3 the Topic numbers in IPO CHAP access had disappeared.
We re-added and restarted the Watchdog, and back in business