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Call Recording

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megs28

megs28

IS-IT--Management
Feb 19, 2010
14
CA
Hello

I have a BCM50 running 6.0. I've enabled Call Recording in my class of service as necessary. However, it only works for external calls over the analog lines - incoming and outgoing. It doesn't work with the interoffice extensions, nor does it work between my other sites which have BCM50s (connected via SIP trunks).

What can I look for? Not sure if this is behaviour by design...

Thanks,
Megan
 
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Search or post the BCM forum for more information. Try using a hookflash Feature 71 then recording.
 
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