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Call Record

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hototot

hototot

Technical User
Sep 11, 2008
173
US
I have a BCM 4.0. Set up a new COS with Record Call enabled. Assigned the 25 or so sets they wanted to this COS. When I place a call to the set, and hit F989, the call disconnects. Why?
 
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I found you have to have Auto Hold ON on the set.
 
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