Call record question

[rollymaster]

Hello,

I have a user with call record active and he have 3 appearance button on is phone , he wants to be able to record the first two appearance button but dont want to record on the third button...is this possible?

Thanks

 

[Okkie26]

Why? Just.. Why..


ps. no, not possible..

 

[rollymaster]

Customer is asking for weird thing... he said that before with is cisco he was able to choose which intercom he is recording

 

[critchey]

Give him a record button he has to hit it if he wants to record or not... about the best you can do with this request. I am sure that won't make him happy either but it is an option.

The truth is just an excuse for lack of imagination.

 

[Okkie26]

Still, ask the customer why..

Maybe he has a reason for it, and you can find another solution for his request...

 

[critchey]

Okkie26 is right maybe once he spells out why he wants it you can figure out a solution that makes sense.

The truth is just an excuse for lack of imagination.

 

[rollymaster]

He wants the staff to use Intercom 3 to do personnal call an not being record, but want at the same time record to be active for the other i/c ... It is a no issue ;-)

 

[Okkie26]

He only wants to record incomming calls?

You can set that at the users voice recording tab.

 

[CASSBusinessSystems]

If you are on R10, you can give him a MADN appearance of a phantom extension (that isn't being recorded) as his 3rd appearance...