call record CMS

[CMatento]

when we activate External Call histoty with uucp configuration

where de CMS put the buffer i want to know the path of directory

 

[multibus2]

You will find them in the /cms/cmstables directory. They will be prefixed chr.

Use uustat to see which files are available for transport. Copy the file names listed in uustat then kill the uustat job, copy the file to the system of your choice then delete the file from the /cms/cmstables directory. make sure you do not delete the current chr file as ECH will stop. Also note the chr files are in a binary data format and will need to be decoded.

"Been there, done that and got the teeshirt

 

[CMatento]

thank's I'm new in this configuration of External Call histoty with uucp

if you have any documentation describe

counfiguration uucp in cms transfer with tcp/ip over lan not modem , computer reception

where i can find decoder of chrxxx

 

[multibus2]

The document is called the External Call History manual and it only covers the uucp method. If you want to transport the data file via FTP it is best to buy the Avaya Professional Services ECH scripts, as for a decoder, you will either make your own or buy the Avaya PSO option in the PSO ECH scripts. This option can convert the data file to an ASCII delimited flat file.


"Been there, done that and got the teeshirt

 

[CMatento]

many thanks
can you explan more

what is ECH how can i controle them

"do not delete the current chr file as ECH will stop"

Who can i kill the uustat job

"kill the uustat job

 

[multibus2]

ECH controls itself.
The current chr file is the file that is still being written to in the /cms/cmstables directory.
You can kill the uucp job. Type uustat from a root level prompt #
This will list the current uucp jobs. Type uustat -k <the job id> to kill the job, for example if the job id is 654a4631c type uustat -k 654a4631c

"Been there, done that and got the teeshirt