I'm new to the Avaya Call Manager ver. 6.0 and was ran through a one week crash course on administering one. Slowly gaining some experience, but I'm still green on some areas. Trying to figure out how to enable privacy between bridged appearance calls. I enabled exclusion and it appears to have worked with digital phones, but still have analog and some VoIP telephone users complaining that their conversations are interrupted by someone picking up their bridged or abridged appearance. Any tips out there?