User phone will not go to voice mail. Set to forward after for rings or no answer? Forward/bust to VM port, line in table of VM set to answer on 2 rings. All other stations are working fine? This is the highest extension, no other extensions connected after this one? Not sure that has anything to do with it. Any suggestions would be appreciated.
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call pilot
- Thread starter Scparks
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- #3
curlycord
Programmer
Try Forward 3 rings as a test
Where does the call go I wonder.
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Where does the call go I wonder.
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We take the time to try to answer your questions for free, please return the favor and take the time to answer back and include any resolution you found elsewhere, thanks.
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Toronto Canada
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- #5
curlycord
Programmer
Where problem set = 250
Check that it is 250 the proper method (and nothing but!) by doing Feature * 0 then press Intercom and look at the display.
Check voice mail DN by pressing F982
Go to Forward No Answer and make sure same DN is there
Test by calling it internally
Then test externally
Reboot Callpilot if need
________________________________________
We take the time to try to answer your questions for free, please return the favor and take the time to answer back and include any resolution you found elsewhere, thanks.
=----(((((((((()----=
Toronto Canada
Check that it is 250 the proper method (and nothing but!) by doing Feature * 0 then press Intercom and look at the display.
Check voice mail DN by pressing F982
Go to Forward No Answer and make sure same DN is there
Test by calling it internally
Then test externally
Reboot Callpilot if need
________________________________________
We take the time to try to answer your questions for free, please return the favor and take the time to answer back and include any resolution you found elsewhere, thanks.
=----(((((((((()----=
Toronto Canada
rkartevold
Vendor
I think that redirect also need to be set to yes on the station programming. Just guessing.
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