Call Pilot...

[Spokes0831]

I am trying to add a mailbox and it will not allow me to add because of privileges. How do i change the privilige to add the mailbox? An outside vendor upgraded a year or so ago, but i can log in .....just not make any changes.

 

[SSJVirus007]

You need to know the mail box number:000000 and password to config. Privileges for your own. Ask the Vendor they should tell you..you have the right to know.

 

[Spokes0831]

I spoke with the Vendor this morning, and they had the same passwords I had.

 

[phonz1]

so you know the mailbox and password, is there anything filled in by the server name?

 

[Spokes0831]

Yes....its says CALLPILOT4

 

[phonz1]

ok, and you cannot log in? Is your system under maintenance or warranty? I would get the vendor out to correct the issues!

 

[LeeMcCauslin]

just in case DNS got messed up, try replacing the CALLPILOT4 with the actual IP address. If that doesn't work then definitely get the vendor out like phnz said.

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