Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

CALL PILOT

Status
Not open for further replies.
SEESIX

SEESIX

Technical User
May 18, 2008
2
0
0
CA
I HAVE INSTALLED A CALL PILOT ON AN MCIS RLS 4.1 THE CALL PILOT IS RLS 3.1. I HAVE 2 AGENTS ANSWERING 3 LINES (NEW INSTALL} AFTER TAKING CALLS THE SYSTEM IS GIVING THE ALL AGENTS ARE BUSY MESSAGE BUT THEY ARE LOGGED IN, IF I LOG AN AGENT OUT THEN BACK IN MY CALLS RESUME. I THINK THE SYSTEM THINKS THEY ARE BUSY FOR SOME REASON,BUT I CANNOT SPOT THE PROBLEM. NEED SOME FRESH THOUGHTS.
THANKS BRAD
 
Status
Not open for further replies.

Similar threads

DTGMI
  • Locked
  • Question
Call Pilot CP600R Help
Replies
1
Views
71
ramsay
ramsay
Maestro21
  • Locked
  • Question
call pilot ccr tree
Replies
2
Views
93
Maestro21
Maestro21
Mountainbear
  • Locked
  • Question
Call pilot - Power supply tolerance 3
Replies
4
Views
70
Mountainbear
Mountainbear
Michael OConnor
  • Locked
  • Question
Norstar Phones and Call Pilot compatible with an Option 11?
Replies
2
Views
72
Michael OConnor
Michael OConnor
highgravity
  • Locked
  • Question
Can call center monitor call times by extension?
Replies
1
Views
57
curlycord
curlycord

Part and Inventory Search

Sponsor

Back
Top