call pilot

[ncgenie]

How do you program a callpilot to transfer an incoming call to a cell phone by the caller having the option to press 7?

 

[polarbear85]

Once logged in to the user mailbox, 8 (admin), 8 (outbound transfer menu). You enter the cell phone number in the same fashion you would dial a call, i.e. if you usually dial 9, you would enter 9xxx-xxxx.

This assumes your mailbox, and the Call Pilot, is set up for outbound transfer. Many are not, since its an opening for toll fraud if not well restricted.

 

[ncgenie]

Thanks! Someone had told me I would have to ge into the call pilot with a laptop to make this work.