Call Pilot Remote Access via LAN

[atdjr123]

I have a call pilot connected to a network but I'm unable to access it remotely. I can access the VPN and ping the call pilot but that's just about it. I can also access it on site connected to network with no problems via ip address. Any suggestions???

http://www.voiceconnectplus.com

Voice Connect Plus, Inc.
have a great day and a better tomorrow

 

[atcom]

Is the default gateway setup correctly in the CP? The fact you can ping it would indicate it is...

Otherwise it looks like a firewall issue - something to do with port 80?

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Calgary Telephone Systems, Avaya LG Asterisk (FreePBX) VOIP & TDM

 

[allworxguy]

I don't remember for sure but it might be a secure session port 8080.

Marv ccna

http://www.telemarv.ca

 

[atdjr123]

I'll check both out. Thanks

http://www.voiceconnectplus.com

Voice Connect Plus, Inc.
have a great day and a better tomorrow

 

[atcom]

Let us know if you find the problem!

-----------------------------------

Calgary Telephone Systems, Avaya LG Asterisk (FreePBX) VOIP & TDM

 

[atdjr123]

I spoke with the IT guy and his reply was that there is no need for port forwarding since I'm already in via the VPN. He figured I could get in with

http://(ip

address:8080) in the browser but that didn't work. I mentioned the secure session but I have not received a response yet.

http://www.voiceconnectplus.com

Voice Connect Plus, Inc.
have a great day and a better tomorrow

 

[allworxguy]

Which browser are you using? I've seen unresponsive CP's with IE8. Switched to Opera and never had a problem since.

Marv ccna

http://www.telemarv.ca

 

[atdjr123]

I'm using XP and the IT is using an earlier version of explorer and can't access it remotely either. I hope to get it figured out shortly!!!

http://www.voiceconnectplus.com

Voice Connect Plus, Inc.
have a great day and a better tomorrow