I have experienced a couple of quirks with Call Pilot. These occur with both BCM and MOD ICS when installed with megalink.
1) Dial Zero
In a mailbox on a set that has a DID number dial zero will not go to the attendant; it returns back to the mailbox (the operator is not available). I have tried programming the line public makes no difference and dial zero works fine in mailboxes that do not have DID's
2) General Delivery Mailbox Greeting
When accessing gen del mbox through AA caller hears the pre recorded General Delivery recording. When accessing same mbox internally or through DID number caller hears customer recorded greeting.
Any one else experience these quirks - Any thoughts
1) Dial Zero
In a mailbox on a set that has a DID number dial zero will not go to the attendant; it returns back to the mailbox (the operator is not available). I have tried programming the line public makes no difference and dial zero works fine in mailboxes that do not have DID's
2) General Delivery Mailbox Greeting
When accessing gen del mbox through AA caller hears the pre recorded General Delivery recording. When accessing same mbox internally or through DID number caller hears customer recorded greeting.
Any one else experience these quirks - Any thoughts