Call Pilot outbound faxing

[bluemr2]

I can fax outbound using the Nortel Fax option on only 1 computer. Unified messaging works on all computers (I can receive faxes and view them in outlook.) When trying to fax I get a Call Pilot dialog box saying The server has refused the connection. You may have entered a non-Call pilot server, an invalid port number, or the call pilot services may be down. I try to print a test page using Nortel Fax and the same message is given. I have copied all settings from the working computer to the others, and no luck. They are using Outlook 2003.

 

[biv343]

Any firewall software blocking port 25 on the PCs? The client uses SMTP (TCP port 25) to send the fax message to the BCM for outbound delivery.

 

[bluemr2]

Windows firewall is off, but I currently checking any other anti virus software. Thanks