Call Pilot/MICS 4.1

[kmpp]

I have a Call Pilot 2.1 on a MICS 4.1. It was installed 2 years ago and has worked fine, now when you try to access it
comes up with inactive feature.. The two green light are on the VM and I have checked to see if the ports under maintenance
are being recognized, they are. I have also rebooted several times.
I tried hooking up a Startalk flash 4 VM with 1.7 SW for testing, but did not work. Not sure if 1.7 is compatible with
MICS 4.1.
Thanks for any help

 

[atcom]

You might have to clear the feature codes with F**XFTEST and start again. You should probably connect to the CP100 with a serial cable and watch it boot as well - maybe you'll see the issue there.

-----------------------------------

Calgary Telephone Systems, Avaya LG Asterisk (FreePBX) VOIP & TDM

 

[exsmogger]

The Flash needs to be at least V1.9 to be compatible with your MICS R4.1.

As was written above, power down the CP, remove all inactive feature codes with F**XFTEST, then power on the CP and see if this gets you access.

Parameters for the serial connection are 9600 baud, 8-N-1.

Brian Cox
Georgia Telephone

http://Georgia-Telephone.com

http://www.linkedin.com/in/briancox1952

 

[allworxguy]

I've seen this with a bad power supply.

Marv ccna

http://www.telemarv.ca

Sales, Installation & Service for Norstar, BCM & Allworx
Serving Ottawa and Eastern Ontario since 1990

 

[norstarboy125]

First thing to try is always a simple reboot to see if it comes back up. If it doesn't then perform the xftest and if that doesn't work try a different power supply. Make sure you have a 8v power supply as the 9v were problematic.

Charm City Communications

http://www.charmcitycommunications.com

 

[kmpp]

Thanks All.
The power supply was going bad.