Call pilot historical call data

[telesco]

Does anyone know where the callpilot store it's past call data?
And how do u access it? For report generating purposes, I have an enhanced call center reporting server that gives me all kinds of problems and the IT ppl at this company are asking.

 

[sarness]

You can log into the callpilot through a web browser and there is a view log option on the left side. be patient though as it can take a while to pull it up on screen if there is a lot of activity in it.

Steven