Call Pilot External Message Notification 2

[Knackster]

BCM 400 4.0

I was hoping I could set up the external number message notification so that when I got a message on my i2004 it would call my cell phone. But alas, I must be missing something really simple. I have enabled external calling on the bcm and set up a number on the call pilot, but I guess I don't have all of the puzzle pieces.

Anyone point me in the right direction?

Thanks

Chris
IT Manager
Houston, Texas

 

[danthephoneman]

What interface are you using Callpilot or Norstar? also how did you program your outdial type in your Mbox? Are you using Line Pools or do you have a call routing table set up?

 

[Knackster]

Call Pilot interface and line pools. I set my outdial program as an external number, 9 to grab outside line, then 2 pauses, then 10 digits for my cell phone.

Chris
IT Manager
Houston, Texas

 

[acewarlock]

Remove the pauses

 

[danthephoneman]

The choices under outdial type in the mbox are route,pool or line. If you have it set to route Ace is right, you should not have to add any pauses.Just 9 and the number.If it is set to pool and you are using line pool A it should be set to Pool 1.Try it with the 9 first then without see if it works.

 

[Knackster]

I had to select route with no number to the right then I removed the pauses. Worked like a champ!

Thanks guys!

Chris
IT Manager
Houston, Texas

 

[Knackster]

Stars for both of ya.

Chris
IT Manager
Houston, Texas