Sherminator82
IS-IT--Management
Hi All,
We've a setup in application builder to direct the calls for a certain department. We've had reports of calls being cut off and just looping. I've found the errors below in the Event Browser but i wondered if anybody would be able to shed any light on what they're suggesting or how i can resolve/diagnose the issue further? - we've not a great deal of experienc with call pilot.
[ul]
[li]Unexpected value received. AppID = 3200 Centralised Appointments$Menu_Options. ABMenu$GetKey:C[/li]
[/ul]
[ul]
[li]File Open failure in mailbox: 3824; error: 0; file: _F102.127603.-14347\_T253_R4; type: 2.[/li]
[/ul]
[ul]
[li]Event from [] , Event: ID=42813, Description: CallPilot has issued a force disconnect while transfer is not completed. pCall=1014498 .[/li]
[/ul]
CallPilot Manager version 05.00.41.39
Many thanks in anticipation
We've a setup in application builder to direct the calls for a certain department. We've had reports of calls being cut off and just looping. I've found the errors below in the Event Browser but i wondered if anybody would be able to shed any light on what they're suggesting or how i can resolve/diagnose the issue further? - we've not a great deal of experienc with call pilot.
[ul]
[li]Unexpected value received. AppID = 3200 Centralised Appointments$Menu_Options. ABMenu$GetKey:C[/li]
[/ul]
[ul]
[li]File Open failure in mailbox: 3824; error: 0; file: _F102.127603.-14347\_T253_R4; type: 2.[/li]
[/ul]
[ul]
[li]Event from [] , Event: ID=42813, Description: CallPilot has issued a force disconnect while transfer is not completed. pCall=1014498 .[/li]
[/ul]
CallPilot Manager version 05.00.41.39
Many thanks in anticipation
