Call Pilot - Error Message -

[babytech2009]

Hello,

Can anyone tell me what the following CallPilot error message means?
I have version CallPilot Manager 05.00.41.143.

Failed to connect to the CallPilot server. Check server information and try again. If this problem persists the server may be improperly configured. [ -2147467259 ]

Does this mean its not seeing the MGate card?


Thank you.

 

[babytech2009]

I tried rebooting the CP remotely and still get the same error.

 

[bdmcdonald99]

This error is caused because the CallPilot manager cannot access the CallPilot Server. Make sure the CallPilot name (or IP) is entered and correct in the Server: box on the CallPilot manager screen. Does the CallPilot function OK right now? Does it answer calls etc? If so then your MGate card is OK.

It's a phone system, NOT a clock!

 

[AtAvaya]

The Error message, "Check server information and try again. If this problem persists the server may be improperly configured. [ -2147467259 ]", can be generated by a number of configuration issues. When trying to access callpilot manager. Please review

https://support.avaya.com/kb/ext/SOLN201368

which may help resolve this issue

 

[babytech2009]

Thank You AtAvaya, had to create login. Will find out in 2 days if I have access to doc.