TyValentine
Vendor
on an existing call pilot 150
Call Center with 30 agents
Call Reporting
6 supervisors need to be able to monitor the agents by screen at the same
time if possible
6 supervisors need to be able to listen in on conversations but I need to
know if all six can monitor at once or if it is one at a time.
Call Center with 30 agents
Call Reporting
6 supervisors need to be able to monitor the agents by screen at the same
time if possible
6 supervisors need to be able to listen in on conversations but I need to
know if all six can monitor at once or if it is one at a time.
