Call Pilot / Application Builder

[tomkuk]

It looks like before my time someone may have built an application in call pilot to play a message and route a call. The number is an ACDN that routes to our voicemail number so assuming htis is the case.
I am not sure though how I might go about making any changes to this or even confirming this is the case?
The ACDN is below...............

Thanks.

TYPE ACD
CUST 0
ACDN 7601
MWC NO
DSAC NO
MAXP 1
SDNB NO
BSCW NO
ISAP NO
AACQ NO
RGAI NO
ACAA NO
FRRT
SRRT
NRRT
FROA NO
CALP POS
ICDD NO
NCFW 7878
FNCF NO
CWTT NONE
HMSB YES
ACPQ NO
FORC NO
RTQT 0
SPCP NO
OBTN NO
RAO NO
CWTH 1
NCWL NO
BYTH 0
OVTH 2047
TOFT NONE
HPQ NO
OCN NO
OVDN
IFDN
OVBU LNK LNK LNK LNK
EMRT
MURT
RTPC NO
STIO
TSFT 20
HOML YES
RDNA NO
LABEL_KEY0 NO
NRAC NO
DAL NO
RPRT YES
RAGT 4
DURT 30
RSND 4
FCTH 20
CRQS 100
IVR NO
OBSC NO
OBPT 5
CWNT NONE

 

[bigindian65]

see in CP if it is just a mailbox w/o a phone, or look at SDNs and see if it is there. Both can be checked from CP browser.

Mato' Was'aka

 

[tomkuk]

Ah SDN found it there! Great thanks!
That tells me the app name in the app builder which I have now found.

Now to figure out the application side of it!