May 12, 2004 #1 oicu2 Technical User Sep 11, 2003 10 US Any way to setup a one key acd login-logout? Now the customer presses login key,then has to enter agent #, then has to enter password-- They want to just press 1 button and be logged in/out norstar mics 6.1 call pilot 100
Any way to setup a one key acd login-logout? Now the customer presses login key,then has to enter agent #, then has to enter password-- They want to just press 1 button and be logged in/out norstar mics 6.1 call pilot 100
May 12, 2004 #2 senk1s Vendor Dec 15, 2003 3,606 CA i dont think there is a ACD auto login ... Upvote 0 Downvote