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Call Pilot 150

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cutech

Technical User
Dec 4, 2013
25
US
We have a Call Pilot 150 on a BCM50. We changed the auto attendant recording. The problem is that the old recording still plays at the end of the new. How do we erase the old?
 
Forget the 150, its just Callpilot when on a BCM.

Depends where its recorded, Greetings, AA Menu Prompt or a CCR Path.




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curlycord

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Toronto Canada
 
Make a recording of dead air for a second to blank out the recording in the Table that your using for the Custom AA that is what your hearing.
 
Make a recording of dead air for a second to blank out the recording in the Table that your using for the Custom AA that is what your hearing.
 
Log into call pilot. Choose CCR, select change on CCR Tree 1 (you may have other trees with status ok)but start at 1.
Select change on Home menu, press voice button and listnen to your recording. This may be the original recording.This recording may be the one that needs changed not the AA menu prompt.
 
most of the time it's the AA recording we seem to forget to remove, hate using that one
 
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