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Call Pilot 150 sets users to BUSY automatically after handled calls

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InternetHotelGuy

InternetHotelGuy

Vendor
Feb 13, 2005
18
CA
Call Pilot 150 with Basic Call Center.

A logged in agent receives and picks up a phone call assigned to it by the CC. Call is completed and agent hangs up the phone. CC places this agent into BUSY mode immediately after the call. No calls were missed by the agent.

Any idea on how to resolve this??
 
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