Call Pilot 150 External Transfer Not Working

[Michael OConnor]

Call Pilot External Transfer Not Working.

MICS and Call Pilot 150 - Don't know versions. It was working before the blackout, but that was 2 years ago and I programmed it through the phone. I have since added a network cable. After I set the IP and the Mask, I tried logging in through Firefox and I was faced with a setup or install .exe program, which I went through and I could finally log-in. Never in 40 years have I seen that. I also added an Opti-UPS.

Call Pilot Manager
Set Path: 3 Transfer.

Set Pool 1 - Why I don't know, as I'm using a "Link" (Flash Hook) to transfer the call.

Tried: #602XXXXXXX - Doesn't work.

Tried: #D602XXXXXXX - Doesn't work

There are only 4 characters that will work in the string... # * P D p d.

The * = Cancel. Why or how that could be used in the string, I don't know as there are no examples.

I listened to the dial-out with a BS and it' dialing something and when it's done, I'm hearing the Home Menu again; weird.

I'm purchasing a Motion Technology TPM-32 Digit Grabber on eBay, so I can actually tell what it is dialing.

Seems like I'm making all the right moves, but I'm apparently missing something.

When I got home, I thought maybe I should have tried an * at the end of the string.

I really should have port forwarded the CP so I could have worked on it at home when they were closed.

Any help would be greatly appreciated.

Thanks!

Best,
Mike

 

[phoneguy427]

Do you have supervision set on all the lines? also can you answer a call and manually transfer the call externally using f71? Under terminals and sets/restrictions there is allow link, I'm not sure if that applies to call pilot extensions, it's been a long time.

 

[curlycord]

Yes on the testing with a phone is a good start...F71 # release

Make sure that the Outdial method is Line 1(or other) or Pool 1, both will be ignored when it see's the '#' and will use the line it's on already.
Also try a P - Pause, maybe the carrier is a tad slow to receive digits, try a PP is it's still too slow.





" I tried logging in through Firefox and I was faced with a setup or install .exe program"
I have also never seen that but I have also been walking people through loading and connecting lately too.
Maybe you installed an Add-on, check out the add-on list and post the name you think it might be.

 

[Michael OConnor]

Thank you all for writing.

Supervision is turned on.
Link works fine when done manually from a phone.

A successful Hook-Flash Transfer needs a termination after the digits are dialed. Where does the hang-up come from?
After the digits are dialed, does CP automatically terminate the call? Maybe I should insert a "P" at the end of the string to help it connect and at least start the ring cycle.

I think I did try #PD602XXXXXXX. it didn't work.

There are 4 special characters allowed in the string... #,*,P,D.

# = Link (F71).
* = Cancel
P = Pause (4 seconds)
D = Recognize Dial Tone (1.4 Seconds).

I cannot find any information on the * command. Does anyone know what it's used for? Does it emulate a "Timed Release" (F72)?

I'll know more when I'm able to use the TPM-32 Digit Grabber and see the digits.

In the mean time, I will check (F985) VM x251 to see if Link is allowed.

I'm also going to Port Forward the CP so I can work on this thing from home. Every time I go there it's a 50 mile round trip.

I will keep you all abreast.

Thanks again for writing!

 

[curlycord]

"Where does the hang-up come from?"
The voicemail automatically does a link at the end, I think on older software versions we had to put a # at the end.

"D = Recognize Dial Tone (1.4 Seconds)."
There shouldn't be a need for 'D'.


"* = Cancel
and
I cannot find any information on the * command"


* & # is multi use in the dial string depending on how you need to dial and/or what you dial to.

* is also used to Cancel when programming, such as when screwing this entry up and you want to start again:

#5 to insert #
3 to insert Pause
2 to enter more digits
602XXXXXXX
#

Program string 5#32602XXXXXXX#
Result #P604XXXXXXX

"Never in 40 years have I seen that"
Since your near dead...here is a cheap dtmf-tone-grabber-kit.

 

[Michael OConnor]

Well I finally got it to work; and apparently the "D" is necesary.

Initially after I programmed the darn thing I would hear the Menu that I set-up at the primary store. Not knowing the digits it was dialing, added to the mystery. If I programmed my cell phone into the string, it worked flawlessly. Stumped. I looked on eBay for a digit grabber; I just had to know what digits it was dialing. My next visit I connected my butt-set and the digit grabber. I found that it was dialing the correct number of the sister store and then it hit me... their phones were forwarded back to the primary store. I tried dialing the sister store with my cell and it hit the primary store and I answered the call with feedback. I told the owner that the sister store was forwarding their phones to his primary store and he said..."...but they never do that." I told him to call the sister store and it came back to his store. I think I charged him for 3 visits. Sorry I didn't see your link for the grabber kit until now. The one I purchased is compact and comes with its own Gucci Leather Case. LOL

I wish it were hands-free, but it does have to be connected. A long time ago, I saw what looked like a pager and if you turned it on and placed it next to a HF phone that was dialing, it would reflect that number in the display. Anybody ever see one of those? Or maybe it's the "Mandela Effect" kickin-in.

Thanks all for your kind help! See you on the next head slap.

Best,
Mike