I know this problem has been run into the ground, but need someone to try to tie it all together.
Have a callpilot 150 version 2.1, From cell phones DTMF is hit and miss. Sometimes users get "invalid extension" or routed to the wrong extension because all of the digits were not handed off.
My question is on Nortel's site there is an updated firmware which is DSP....A8 I read the readme doc but it does not describe if the update cures the problem with Short tones(DTMF). What issues does this firmware upgrade address?
Is there a way to adjust the DTMF timing on the callpilot through the telset?
I know there are many postings dating back as far as 05 about this problem. Has anyone had this problem and did they use that firmware I mentioned above to cure the problem, or did they use another way like a telset programming adjustment.
Kevin
Have a callpilot 150 version 2.1, From cell phones DTMF is hit and miss. Sometimes users get "invalid extension" or routed to the wrong extension because all of the digits were not handed off.
My question is on Nortel's site there is an updated firmware which is DSP....A8 I read the readme doc but it does not describe if the update cures the problem with Short tones(DTMF). What issues does this firmware upgrade address?
Is there a way to adjust the DTMF timing on the callpilot through the telset?
I know there are many postings dating back as far as 05 about this problem. Has anyone had this problem and did they use that firmware I mentioned above to cure the problem, or did they use another way like a telset programming adjustment.
Kevin