call pilot 1005r

[zoomaster]

I plan to rack my call pilot server but the power cords are routed through a shelf support arm. Of the dual power supply 120v cords, can I unplug 1 power card at a time to re-route it? Would anything happen by unplugging one power cord?

Thanks in advance,

 

[Johnthephoneguy]

If you are talking about a redundant power supply then no, it will not affect anything to unplug one at a time and reroute the cable. Just make sure they are both plugged in firmly so you do not accidentaly knock the other one out!

JohnThePhoneGuy

"If I can't fix it, it's not broke!

 

[zoomaster]

Okay I was careful unplugging one power cable at a time and now I have lost my web admin. The mail system works and I can ping the server but cannot access web admin. My vendor tech came in and tried but he says it needs a reboot.

I plan on hitting the Reset button this weekend on the 1005r, should the system come right up by itself. Keep in mind I don't have access to the server root so I am hoping I don't have to enter any config information.

Or should I hit the Power reset button?

Thanks,

 

[bigindian65]

power it right down brother, and all Rdun, bring it up, will be good to hook.

Mato' Was'aka

 

[Wane47]

I think I would unplug and replug the clan cable first. Unplugging 1 power cord at a time wouldn't kill callpilot manager but banging around on a lan drop would.

 

[zoomaster]

I tried unplugging the clan cable first but no effect. I ended up hitting the reset button and after 12 min everything came up working normal and I have web admin again.

There was a low virtual memory error on the screen and some services would not be running. Everybody I talked to says unplugging one power plug should not cause the server to hiccup. Not sure if the memory error was there before I unplugged the power cable or not but it is too much of a coincidence that the web admin shut down right after the power cable was unplugged. Could be sensing one more alarm used up more memory and then shut down web admin?

Call pilot is new to me so that's why I was asking questions about pressing the reset button and the fact my vendor wanted to do it on the weekend and charge $500 to push the button made me think in the back of my mind what if everyhting doesn't come back up properly. But after reading on this forum how people reset their CP all the time (earlier models) reassured me there was nothing to worry about.

 

[tnphoneman]

Well the proper way would have been to log into windows and reboot the server in the normal windows fashion. Pressing the reset button should only be the last resort if you can not log into windows. Logging into the OS is not the same as logging into web admin.

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[MagnaRGP]

tnphoneman is right. How much would your vendor have charged you if you called them to come out and fix it if it DIDN'T come back up?

Would your IT folks be happy if you told them you would reset the domain controller by hitting the reset button?

 

[dulfo666]

Is the dongle still plugged in correctly?